Business Process
Transformation with AI Agents
This training program aims to equip participants with advanced knowledge and skills in AI Agent technologies and their integration into business processes.
Duration
1 Day
Module
6 Modules
Level
Intermediate
Format
In-Person / Online
What Will You Gain in This Program?
Custom AI Agent Development
Gain the ability to design and develop AI Agents tailored to your business processes.
Automating Business Processes
Increase efficiency by automating repetitive tasks with AI.
Ethical and Safe AI Usage
Develop safe and ethical AI applications with Responsible AI principles.
Curriculum Roadmap
6 Modules- What is an AI Agent? Core Features
- 2026 Real-World Examples
- Comparison Table
- Mini Agent Exercise with Python
- Agent Simulation with Claude/ChatGPT
- Multi-Step Agent Scenario
- What is Process Analysis and Why is it Critical?
- SIPOC Analysis
- RACI Matrix (AI-Adapted)
- Value Stream Mapping
- Which Tasks are Suitable for AI?
- AI Opportunity Matrix (Value vs. Difficulty)
- Exercise: Map Your Own Process
- Problem Definition and AI Canvas
- Model Selection: Cloud vs Local
- Local AI Setup with Ollama
- Test - Pilot - Scale
- Performance Monitoring and Continuous Improvement
- KPI Dashboard Concept
- AI Platform Comparison
- API Logic: Endpoint, Request, Response
- Token Concept and Cost Management
- Function Calling / Tool Use
- AI Chatbot Setup with n8n (Hands-on)
- Exercise: Build Your Own Chatbot
- Responsible AI Principles
- Bias Types and Mitigation Methods
- Regulations (2026 Current)
- Transparent Decision Making and Explainability (XAI)
- AI Usage Policy Draft
- Deepfake and AI-Generated Content Risks
- Workflow 1: Simple AI Chatbot (Warmup)
- Workflow 2: Report Summarizer Agent (Main Project)
- Workflow 3: Multi-Agent Chain (Bonus)
- Troubleshooting Guide
- Next Steps
Your Instructor
Serkan Sentuna
Trainer & Consultant & AI Architect
19 years of training, instructorship and training management experience. Immersed in technology for 25+ years. Served as Training & Development Unit Manager, AI Mentor and Product Owner at Turkcell/Global Bilgi.
Frequently Asked Questions
Is coding knowledge required?
No, the training progresses hands-on with no-code/low-code tools.
Is the training live?
Corporate trainings are conducted live via Zoom/Meet.